Where is noodles and company headquarters
This enabled me to hear most of her conversation. She then told someone my name, as I must have come over their caller ID. The rest of the conversation was somewhat garbled, but the line was soon disconnected. I asked if hanging up the phone was how they handled difficult calls? Yeah, my son should be reprimanded for what he said, but why would local management allow someone like Jack Johnson say what he did about one of the customers?
Hangs up on someone calling to ask a question? What do you think? Shared this with a local Noodles in Omaha, NE. However, there is room for improvement. I usually only ever order pot stickers.
My request when ordering is no crushed red peppers in the dipping sauce, and that the grill is scraped off of all the leftover grease prior to cooking my food. This should just be a common practice. The reason I have them do it is because the black tarry substance that comes off the grill and goes onto the food, A: is really just gross, and B: makes the food taste horrible. I have been working at Noodles and Company for over 3 weeks and have not received a single paycheck.
I have called and emailed the payroll department multiple times every day this week, and still have not heard a response. Every time I call, my call goes to voicemail. I am very disappointed in the removal of your Tuscan Fresca.
I have a child who absolutely loves coming to your restaurants and I always felt good about going because I knew I could order a healthy option that included all the tastes that I enjoy. I have been coming to noodles since the beginning and have ordered the Tuscan Fresca and in the past the pasta Fresca since you all opened.
I have asked if they could just make it anyway since the ingredients are simple but not putting customer service first I simple got a blank stared employee who just said no. I love your mac n cheese but that is far from healthy. I understand menus change but no reason to not make something that you have clearly had for many years at the request of your patrons.
Please either add it as an option OR educate your employees to provide amazing customer service and create it anyway. The Rochester, MN North store needs customer service training! I know lunchtime can be extremely busy, however this does not negate expectations by customers when they frequent this establishment.
I try to make it easy by placing to-go orders online. Your phone IVR advises to go online for pick-up orders, but why if they are always wrong!
My lunch online order was incorrect for the second time in a row! I asked how do we keep this happening? As a consumer, I do not in the least bit. I said I would return the meal this evening for the correct order. Bob said he would remake it for free when I came in. How does he know someone is not allergic to the items placed in the meal that was made incorrectly?
Very Disappointed……. So one of your employees refused to cook for a law enforcement officer. If this is the quality of your employees and corporate values, then sorry I will not be a customer. I have frequented your stores in the midwest numerous times in my travels as a law enforcement industry representative, never again. If the actions of these marginal employees represent corporate training I hope local stores know to call ghost busters instead of law enforcement the next time an incident happens at their store.
If you do not terminate the responsible employee and send the message that this type of behavior will not be tolerated you may expect that I will make a point to encourage my friends and family to never eat at any of your restaurants. I count several Fairfax County officers among my friends, including one who regularly stopped at this particular restaurant.
There is no indication the offending employee was terminated. The company response was good albeit very generic, so I will follow up to see what remedy Corporate decides to impose on the rude and discriminatory employees in particular the cook. At around p. The officer decided to leave the restaurant when she realized what was happening, called her supervisor. Ronikka is always doing her best to make everything right with customers from checking in throughtout the meal and to great customer service!
She is always so helpful and sweet! I was very confused when I got it and Ronikka notice all the way from behind the register and came over to make sure everything was ok, she suggested some other meals and was so kind and helpful! I was recently at a noodles in St Paul, MN. A few hours after eating I became violently ill with severe food poisoning.
I have been down for 3 days now. I contacted the store manager just to inform them and warn them if others were to get sick. She was nice at first but then got very defensive not caring about the problem at all. I will never eat there again! I would like to compliment you on the excellent experience my family had at your College Park Maryland restaurant on Sunday May I arrived 15 minutes early for a family lunch and was shown a table for five.
Since it was before noon the restaurant was not very busy. Near the table I selected there was an employee having an early lunch. Nontheless he continued to offer his help. Since he was obviously doing some sort of paperwork in addition to eating I again declined. Turns out he was Troy Cowan, your manager. I complimented him on his devotion to customer service and how it had improved throughout the commercial world over the past decade, with him being a good example.
I should know since my career took me to 36 states and a dozen foreign countries. That translates into hundreds of meals on the road!
Whoever hired Troy must have seen the same qualities in Troy as I and they should be complimented as should he. Hopefully they will both find their way up your corporate ladder. Apparently there were serious problems with this location today. Everything went wrong there. When we placed our order at PM today, we were not told that there were problems in the kitchen.
The entire staff had attitude problems, whining, moaning, complaining, and making loud noises when collecting dishes in front of customers. No one was happy or wanted to serve customers today. We ordered a grilled caesar salad, side chicken soup, and a regular size chicken noodle soup.
After 20 minutes of ordering and sitting down at a table, I finally got my salad, but no utensils to eat with.
I pointed that out to the server, but she was too busy delivering food to other customers. Therefore, I went to the cashier and asked for my own utensils after noticing that it may be a while before she can get to me. We were able to flag down a server and asked her to check on our order. She came back and asked if we wanted it to go instead; without even confirming if and when we will receive our order.
At this point, we just wanted a refund for the two soups that we did not receive. She took my receipt and came back and gave me a full refund. That was not what I asked for. I simply wanted a refund for the food that I did not receive after an hour of waiting. It would have been nice if customers were notified and made aware that their were problems in the kitchen so we can decide if we wanted to wait or have lunch elsewhere. Besides myself, there were so many angry and upset customers. Hopefully you guys can get issues resolved because after such a horrible experience, I will not be back to this location again.
Noodles is by far the worst place I have ever worked. The management and the workers are rude; on my first day I was yelled at for not knowing how to perform a task that I had not been taught. As a high school student, this is not acceptable. I remember one of my first days working there I was shoved into the back to do dishes. I had burnt my hands multiple times from both the scorching water and the hot plates and bowls.
I expected more from my experience at Noodles. We ordered online which was very easy, but when my husband returned about 20minutes later with our food, it was the wrong order.
He was never offered an apology for his inconvience. Then when we began to eat, we realized there was no chicken, which I had paid for, on the chicken Caesar salad!!! Sincerely, Michelle Blazina-Baker. Went to Noodles tonight with my son. He loves your Mac and Cheese.
He had an email for a free small with a regular purchase. The size of the small is not the regular size small that we get often.
I have to find something else for my other son to eat. On Sunday November 2, while visiting Lawernce Kansas we came across your restaurant on Mass street. My girl friend ordered the Alfredo. I noticed she was pushing the chicken from the Alfredo aside and when I asked her what was wrong she showed me that all the pieces of chicken were raw and pink inside. I took all but one of the pieces up to the counter and the girl said they would bring us more chicken, what about the noodles that were tainted by the raw chicken?
Thinking they would bring a whole new order of Alfredo we were shocked when she delivered a piece of chicken that was pounded down to about a quarter of an inch thick and cooked so long it was a dark brown. This was inedible. I have pictures on my cell phone of the undercooked chicken and the overcooked piece of leather that they tried to feed us.
I complained on the Noodles web site and have heard nothing. We then walked back to the historic Eldridge Motel where we were staying and looked at their menu. We ordered two of them. I will never go back to Noodles. It seems there was no manager in charge, it looked like a bunch of high school kids were running the place. The food took 20 minutes to get and it was awful.
The floor was dirty with pieces of pasta laying around and this was at PM. I complained on there website and no body contacted me despite leaving an email address and phone number. I read your complaint and must say my experience was not great either. My second visit to the same location and when I notice that no one is sending a reply out to customers is a very big concern.
It seems that the company is not too concerned about bad reviews or possibly losing business based on these complaints. As a former manager who has dealt with issues in the area of customer service I agree that the locations seems to be run by young people who lack skills or even care about the customers.
This is a very bad idea! When a company allows children to ruin a reputation consistently only leads to the a company losing business and eventually closing. In this day and time there are too many other places people can go to spend their hard earn money and when service is bad like this people will stop coming.
I hope that someone will reach out to all of the people on this site and offer some reasonable explanation and compensation for time and experience.
I understand the issue of unclean dishes as well because mine was not clean on the bottom and with all employees on the front who is washing dishes?
Above all, The staff is courteous and professional; they go above and beyond the call of duty to make customers feel welcomed. Shelby was a cashier at the restaurant and suggested I visit Noodles and Company, because she is a happy employee she mentioned how inexpensive the cost and how great the food tasted.
In addition, there are many tasty selections to choose from which are low calorie and low saturated fat. I also want to give a shout out to Trystan who always takes the time out to great me with a gorgeous smile. David deserves a shout out because he is humble and extremely polite. The CEO knew what he was doing when he started up this restaurant! Almost forgot, my 6 year old loves the meatballs! I am writing regarding an incident that occurred at the location in Arlington, VA. My family and I all went there for dinner.
We ordered 3 pad thai and some other dishes as well. We waited for 20 minutes. I had to go to the register to ask for my meal and they handed it to me. Then she got upset and took the plate from me and told me that she would bring it to the table.
This was the worst customer service. The cashier was nice and the server as well. I ordered food, the same way I always do on their website, and it came incorrectly.
I ordered food without chicken, and it came with it. No big deal right, mistakes happen. I simply called the restaurant and spoke to the General Manager, Nikita spelling? The way I was spoken to is stunning to say the least. I was talked over the entire time, was told to bring the food back to the restaurant even though I ordered delivery , and honestly was spoken to like I was garbage who was taking up her time.
There are other choices in the area which is where I work. This is a huge industrial area and I am sure you would profit from a store in this location.
I had the worst experience at store , I frequent this location a lot. My order is rarely messed up but today they happened to put mushrooms inside my order. But instead the manager on duty was no help. My issue with this entire situation is the fact that I stopped in before work to place my order.
I was very vocal with the cashier by letting him know that I wanted no mushrooms in my order. After I received my receipt I again stopped a cashier that was walking past me and pointed out that I did not notice on my invoice NO MUSHROOMS on my order I was told that all changes made to a order may not show on this receipt but that she would let staff know again that there should be none inside the dish.
I get to work to find out that my order was wrong and after speaking with the manager she would not fix or make things right unless I came back to the store with my order that had the MUSHROOMS in it. I would not be able to make it back to the store tomorrow because I will be traveling out of town tonight. I do not wish to have a refund or my order replaced. I just ask that when you as a corporation hire and train managers, please remind them to service the customers appropriately.
I definitely feel like the manager I spoke with was not ready to be placed inside a position of management. This is highly unacceptable!! To whom it may concern; My name is Kaylyn Wilson. I live in Utah. I love noodles and company. I went in a week from this last Thursday.
My order was completely made wrong. I was going 3 towns away. When I got to destination it was wrong. Thank you Kaylyn Wilson. I have been going to Noodle SanTan for awhile and never had a bad meal till today.
I ordered the Japanese Pan Noodle with steak. My meal could not be made with Pan noodles because they were frozen so they used other Asian noodles. My meal was covered with whole pieces o cilantro with stem and there was so much cilantro you could not see the meal. Once I removed the cilantro there was 5 pieces of steak and two tiny tiny pieces of broccoli.
There were no or black seeds carrots or mushrooms. The noodles were dry as there was hardly any sauce. Sorry to say that myself and my girlfriend stopped in for lunch at noodles in farragut TN. It was about 40 degrees Fahrenheit rain and snow mixed.
Upon entering your restaurant we both noticed it was cold in the restaurant. I said cold not cool. We almost walked out than but decided to give it a try anyway. The girl that took our order talked so fast that we had a hard time understanding her and had to ask her to repeat several times. Then we noticed electric volt heaters placed around the restaurant.
As cold as it was we sat near as we could to one of the heaters. We noticed there was about 3 other couples and all couples were sitting as close to the heaters and no one had taken off their over coats or hats. Not my idea of a good restaurant and very discouraging to comeback again. Just to let you know I have rarely sent complaints like this one. Bill Lewis. I do not appreciate working for this company and the only one doing my job, while others are talking, and not handling the customers none of your managers other than me do anything right.
And I have personally been going through dramatic times with my fiance because of these employees. How is it that a company does not reimburse for milage when a manager sends an employee to other stores for supplies?
It comprises numerous affiliated businesses, most of them united under the Samsung brand, and is the largest South Korean chaebol business conglomerate.
As of , Samsung has the 8th highest global brand value. The main specialty of Noodles and Company is that they offer square bowls that can feed almost people. Since , La Choy has delivered authentic Asian-inspired ingredients, helping cooks everywhere prepare quick and delicious meals for their families.
Our full line of products — from sauces and vegetables to noodles and complete meals — gives you the confidence you need to bring a little Asian flair to your. The hire will be effective Dec. See Also : Restaurant , Office Show details. Find your favorite ramen. There, the culinary director, Tessa Stamper. The headquarters of the company is located in the core of the national high-quality wheat production area, the head work of the middle route of the South-to-North Water Diversion Project, the world geological park Nanyang City, Henan Province.
A large hospitality company with 7, employees. See Also : Restaurant Show details. Noodles and Company is a fast-casual chain that, as the name implies, serves mostly pasta.
It serves cooked-to-order dishes, which include noodles and pasta, soups, salads, sandwiches, and appetizers. See Full Profile. Home Categories smile 1 and 1 drillisch 1 and 1 ionos 1 and 1 versatel hoffenheim 2 1fc koln 2 20th television 21vianet 2degrees.
The company started its activity in the market in with … Location: Zang Street, Broomfield, , Colorado. Rating : 4. Nissin Contact Us 5 hours ago Contact Information. Maruchan Homepage 5 hours ago The Maruchan ramen is a very popular brand of noodles in the United-States. Noodles and Company Menu Prices Customized to meet your 2 hours ago The Noodles and Company started in by Aaron Kennedy with its headquarters situated in Broomfield, Colorado, with locations across 29 states.
Nissin The Original Instant Ramen 8 hours ago Creators of the original instant ramen, Nissin has an array of delicious, quick, and easy foods with something for every taste.
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